In The Know - Knowland Blog

Staying on Top of the Swell of Training Meetings

Posted by Katherine Leiden

May 28, 2015 12:19:00 PM

People matter. Organizations are recognizing this and investing more in their employees to make sure they have the information they need to succeed. Luckily for hotels, this means the demand for training meetings is rapidly increasing.

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Topics: Knowland University, Hotel Trends, Training, Insight, Meetings and Events

Stand Out As a Hospitality Sales Expert

Posted by Sharlene Anonick

Jul 7, 2014 9:35:00 AM

Are you looking for a way to improve your skills and grow within your career but don't know where to start? It's always hard to take the first step, especially when you don't know what options are out there! Hoteliers like yourself have options that can provide you with expertise and skill that others may not have.

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Topics: Knowland University

How to Tackle the Big Questions in Hotel Sales

Posted by Sharlene Anonick

Jun 25, 2014 9:40:00 AM

When shopping for something new, there are mutliple reasons why you choose a certain product. You think about the basic, functional reason you are buying the product, then you outline what features and benefits are plausible for your budget, and then you start to consider personal preferences. 

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Topics: Knowland University, Webinar Topics

A Major Shift for Pharma Meeting Planners

Posted by Laura Witherspoon

Apr 27, 2014 11:00:00 AM

The global meetings and events industry is evolving rapidly, but for professionals involved in the pharmaceutical market segment, the industry is evolving at break neck speed. 2010 and the Patient Protection and Affordable Care Act (fondly called by many “Obama Care”) marked the beginning of a new era for pharma meeting planners. As a result of the new legislation, an enormous amount of information reporting is now required from pharma planners – and more importantly – there are major penalties for failure to report on these thousands of pieces of data about the meetings between pharmaceutical companies and healthcare providers.

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Topics: Knowland University

Do You Have What It Takes To Work With Pharmaceutical Meeting Planners?

Posted by Sharlene Anonick

Apr 21, 2014 1:38:00 PM

Pharmaceutical Meeting Planners are not like the rest. With the recently implemented Sunshine Act, other regulations, and an ever changing industry, it can be difficult to understand exactly what they need from you. Their busy schedules and strict budgets keep them coming back to hotels that are knowledgeable and easy to work with when planning meetings.

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Topics: Knowland University, Webinar Topics

How to Establish Relationships with Third Party Meeting Planners

Posted by Laura Witherspoon

Feb 19, 2014 10:55:00 AM

This is the last part of our blog series dedicated to understanding third party meeting planners – we are now all experts on what third parties are and why event planners use their services (and if you're not, click here to start from the beginning).

But how can you take what you’ve learned and effectively apply it your sales strategies? Well, it boils down to learning about third parties' existing relationships.

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Topics: Knowland University

Are Third Party Planners All They're Cracked Up To Be?

Posted by Laura Witherspoon

Feb 12, 2014 10:09:00 AM

Yes and no! Last week we talked about what third party planners are and what kinds of services they provide. But now that we know who they are, we need to explore why they are becoming so prevalent in the hospitality industry.

Why Do Meeting Planners Use Third Party Meeting Planners?

It’s not always obvious why meeting planners use third parties and, at times, it may frustrate you to have another party in the negotiations. But it all comes down to their ability to provide help.

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Topics: Knowland University, Webinar Topics

What Does It Mean to Be a Great Place to Work?

Posted by Bill Cushard

May 20, 2011 5:00:00 PM

We have just been named a Great Place to Work by The Washington Business Journal, and as Kaitlin so eloquently put it, we already new that. Coincidentally an article was published at about the same time in Talent Management Magazine about lessons learned from the most admired companies, and it got me thinking about what we can do to continue building a company for which people want to work.

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Topics: Knowland University

Career Development Helps Put an End to the Dead End Job

Posted by Bill Cushard

Mar 25, 2011 1:00:00 PM

We have recently launched our Employee Development Pipeline, an ongoing effort to continuously build a culture of success at the Knowland Group, in which people at all levels in the organization have opportunities to grow personally and professionally. The pipeline attempts to address the needs of those who are motivated to take on the challenge of developing their careers.

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Topics: Knowland University

Learning Requires Putting it into Practice

Posted by Bill Cushard

Jan 27, 2011 4:30:00 PM

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Topics: Knowland University